We are a private B2B service provider. This website is not affiliated with, sponsored by, or endorsed by any government entity.  |  SSM Renew | Renew SSM
We are a private B2B service provider. This website is not affiliated with, sponsored by, or endorsed by any government entity.  |  SSM Renew | Renew SSM

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Refund Policy

You are eligible for a full refund if:

  • We are unable to process your order in the SSM system due to an issue on our end.
  • Your business is blacklisted and you choose not to proceed after we inform you.
  • Your business expired more than 12 months ago and is no longer eligible for renewal.

To request a refund, email us at info@myezbiz.com.my with your order details. Approved refunds are processed to your provided payment account within 1–2 working days.

Business Renewal — No Refund After Processing

Renewal fees are non-refundable once your order has been processed. A refund is only possible if you request to cancel your renewal before processing begins and we have confirmed our agreement to cancel.

Before placing a renewal order, please confirm your business status, expiry date, and any outstanding obligations with SSM. If you are unsure, contact us first and we will assist you.